Dedicated Remote Computer Support for Atlanta Businesses

Our rates commence at $79 per hour. The final expense is contingent upon the complexity and time needed to fully resolve your specific technical concern.

No. We primarily facilitate virtual repairs for nearly all software diagnostics and malware removal. Physical hardware malfunctions may necessitate an on-site technician visit.

Affirmative. We employ robust security safeguards to protect your data and initiate necessary system backups (unless the problem involves severely damaged files or contamination).

Most issues are efficiently resolved in under one hour. Comprehensive system restoration or data migration projects may require a longer period of dedication.

Yes. We offer both single-incident resolutions and recurring monthly/annual support packages tailored to ongoing stability.

Absolutely. This support includes configuration, troubleshooting sending/receiving errors, password recovery, and other virtual account management tasks.

Yes. We can install complimentary antivirus utilities and offer prevention strategies. Paid security subscriptions are also available upon request.

Yes. We support Windows 7, 8, 8.1, 10, and 11, covering performance tuning, system updates, print/scan setup, and network connectivity issues.

Yes. We handle driver installation, secure “scan-to-email/folder” setup, fax configuration, and remote diagnostics for all major brands.

Yes. We manage the simultaneous setup of several computer systems, shared network directories, network printing, and user accounts for businesses of any size.

Yes. We diagnose startup failures, continuous restart loops, system crashes, updates, and slowdowns. We provide guided steps for physical hardware failures.

Yes. We extend our assistance to single users, home office setups, and small-to-medium-sized enterprises.

If remote diagnosis determines a hardware issue, we will dispatch a qualified on-site field technician to promptly address and resolve the physical component failure.